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Collection and Use of Personal Information
While visiting the ORNAA website, you may be invited to provide us with personal information. You ordinarily are not required to register or provide personal information in order to access our website, although certain sections of our website do require registration. The type of information that we collect will depend on the services that you use on our website. Below is a summary of the personal information that we collect, including the purposes for which it is collected:
Customer Questions, Comments or Suggestions: Our website enables you to provide us your questions, comments or suggestions about our products or services. If you send us such a comment and ask us to respond, then we may collect your name, email, mailing address and telephone number so that we may address your comment and provide you with a timely response.
Surveys: We may occasionally post surveys on our website and the information derived from these surveys helps us to improve our service to our customers. Your participation in any such survey is strictly voluntary.
Purchases: We offer individuals the opportunity to order merchandise online. In connection with those purchases, customers will be asked to submit personal information, such as a name and email address, that is required to complete the request. We also offer a membership program, through which newletters are disseminated. Membership registration may involve the submission of personal information to us and assignment of a user ID and password. All payments are made through a secure third-party service (PayPal), and credit card information is NOT stored anywhere on the ORNAA web server.
Use of Your Personal Information: We only use your personal information for the purposes stated above, and we do not sell or disclose your personal information without your consent.
Disclosure of Personal Information: Canadian law dictates that we may disclose personal information without consent for law enforcement and national security purposes, for debt collection, to a lawyer representing our organization, and in an emergency situation in which an individual's life, health or security is threatened.
The ORNAA website only uses session cookies in password protected areas of the web site for authentication purposes. Session cookies are deleted immediately upon closing the current browser window. We DO NOT use persistent tracking cookies or any third-party tracking service for web site analytics.
A cookie is a small piece of information that a website stores on your computer for later retrieval. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to alert you when one is being sent. However, some parts of the ORNAA website (and affiliated websites) may not work properly if you choose not to accept cookies. For additional information on cookies, see the Help instructions on your browser.
Throughout the site, visitors are given an opportunity to provide us with feedback. When you provide us with feedback, we will not share your name with others. We will only use the information provided by you in order to respond to your feedback.
Visitors should be aware that information that is voluntarily given in bulletin board discussions, email exchanges or the like may be used by other parties to generate unsolicited email or other contacts. ORNAA encourages users to show caution, and recommends all parents to instruct their children in the safe and responsible use of the Internet.
We will amend our records and, where appropriate, advise third parties regarding any changes to ensure the accuracy and completeness of your personal information.
Subject to Change